Toyota Mall of GA  
 

" eLEAD CRM's Call Center is what makes eLEAD a true CRM, we use them to contact all of our sold customers, unsold customers, internet and parts and service customers with outstanding results."

Brian Allison
General Manager
Toyota Mall of
Georgia

 
   
   
   
   
 
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  There's a reason that 90% of the dealers who use eLEAD CRM products and services continue to work with us find out why...  
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HOME | CALL CENTER

Call Center

The eLEAD CRM CALL CENTER is fully integrated with our complete suite of products, giving you a competitive advantage in every area of your dealership. Full BDC? Lean BDC? No BDC? It doesn't matter. the eLEAD CRM CALL CENTER, supported by a staff of over 600 customer service professionals, works seven days a week to continually follow up with your customers, set appointments, and deliver the hottest leads into your showroom and service department.

Our automotive-only call center provides fast, reliable third party feedback to your sales and service departments. We do the heavy lifting, allowing your staff to put their concentration where you want it to be - selling more cars!

  • PROSPECT CALLS
  • FOLLOW-UP CALLS
  • DIRECT CALLS
         
  Prospect & Appointment Calls  
 
Our professional and courteous call center specialists are experts in setting appointments for your sales and service departments. Take a moment and listen to some of their calls setting appointments for dealers just like you.
 
         
  • GOLDDIGGER Appointment
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eLEAD CRM Call Center  
   
  • Un-Sold Showroom Traffic Play Clip  
   
  • Incoming Calls - Phone Ups Play Clip  
• Internet Lead Calls Play Clip
         
  Prospect & Appointment Calls  
 
Everyone knows that good consistent follow-up is key to satisfied customers. Our team of call center specialists are dedicated to ensuring your customers are lifetime partners for both your services and sales departments.
 
         
  • Sales & Delivery Follow-Up
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eLEAD CRM Call Center  
   
  • Service Follow-Up Play Clip  
   
       
   
         
  Prospect & Appointment Calls  
 
When you want to get a consistent message out to prospective customers or a service message to all your current clients direct calls are the way to go. Use either one of your people to record the message or one or our talented operators to record the message for you.
 
         
  • Sales Recorded Message
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eLEAD CRM Call Center  
   
  • Service Recorded Message Play Clip  
   
  • Dealer Recorded Message Play Clip