Automotive Call Center, Car Dealership BDC, Appointment Setting

Supported by over 500 Customer Service Professionals
89 Million + Appointments Scheduled
Over 500 Thousand Appointments Set Yearly

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The #1 Automotive-only Call Center in the Industry!

Our Professional Call Center Specialists are Experts in Setting Appointments for Sales and Service Departments.

Based right here in the United States, ELEAD’s state-of-the-art Call Center staffs 500 + phone specialists that schedule appointments, ensures follow-up on all sold and unsold traffic – Showroom, Phone and Internet - and can be customized to either immediate live call connections or to long-term follow-up. Call Center agents work 7 days a week to provide customer follow-up, generate appointments and provide fast and reliable third-party feedback that seamlessly integrates right into the CRM system. Last year alone, we set more than 500 thousand appointments for auto dealers nationwide. Our appointment generators deliver auto dealers the 'hottest' leads right to their sales and service departments.

The ELEAD CRM Call Center:

Acts As or Enhances Your BDC – Multiple or Single Rooftops
State-of-the-Art Predictive Dial Promotes Higher Contact Ratio
Up to 8 Call Attempts Per Phone Number
89 Million + Appointments Scheduled
Delivery and Service Live Calls Boost CSI
Detailed, Comprehensive Reporting

Our Major Client List Includes: Ford Motor Company, KIA Motors, Hyundai Motor Company, Autobytel, Chrysler Group, Nissan Motors, Asbury Automotive Group and DARCARS Automotive Group.

84% Contact Rate with 2 Phone Numbers:

All Prospects: Unsold Showroom, Phone and Internet Follow-up
Equity and Lease Term End
Delivery, Service Scheduling and Service Reminders
Defector and Declined Service

Prospect CallsFollow-Up CallsDirect Calls

Prospect & Appointment Calls

Our professional and courteous call center specialists are experts in setting appointments for your sales and service departments. Take a moment and listen to some of their calls setting appointments for dealers just like you.

Follow-Up & CSI Calls

Everyone knows that good consistent follow-up is key to satisfied customers. Our team of call center specialists is dedicated to ensuring your customers are lifetime partners for both your services and sales departments.

Direct & Pre- Recorded Calls

When you want to get a consistent message out to prospective customers or a service message to all your current clients direct calls are the way to go. Use either one of your people to record the message or one or our talented operators to record the message for you.

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Call Center Brochure

"ELEAD CRM's Call Center is what makes ELEAD a true CRM, we use them to contact all of our sold customers, unsold customers, internet and parts and service customers with outstanding results."

Brian Allison
General Manager
Toyota Mall of Georgia

ELEAD | One Company. One Solution.

The #1 Automotive-only Call Center in the Industry!

Our Major Client List Includes: Ford Motor Company, KIA Motors, Hyundai Motor Company, Autobytel, Chrysler Group, Nissan Motors, Asbury Automotive Group and DARCARS Automotive Group.