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The eLEADTRACK Call Center is a scaleable, integral component of the eLEAD CRM process. For over 7 years we have been providing our Call Center programs to dealerships nationwide. Our Call Center's million-dollar predictive dialer system is fully integrated to eLEAD CRM and provides automotive dealerships with a wide variety of campaign options to include:
  • Prospect - Non buyer follow-up
  • Delivery - After delivery follow-up
  • Service - After service follow-up
  • Service Reminder - Scheduled maintenance reminders
  • Internet - Schedule VIP appointments
  • Owner Base Campaigns - Lease, Equity, Trade-Up and Custom data marketing campaigns
Our operators are fully trained on performing these calls specifically for automotive dealerships providing valuable 3rd party feedback on service and delivery customers. In addition, our operators are skilled at prospect non-buyer follow-up to gain the intent of the buyer and get them back into the dealership.

Survey results, prospect information and purchasing status gathered at the eLEAD Call Center is delivered real-time through eLEAD back to the dealership, providing immediate dealership feedback.